Privacy Policy for Hibiki Pty Ltd (Freedom Academy)
Our commitment to protecting your privacy:
This Privacy Policy applies to the collection, storage, use, and disclosure of personal information by or on behalf of Hibiki Pty Ltd (ACN 675 402 203) t/a Freedom Academy (“we,” “us,” “our”) and the person named below (“you,” “your”). Please read it carefully.
We are committed to protecting your personal information and ensuring its privacy, accuracy, and security. We handle your personal information responsibly and in accordance with the Privacy Act 1988 (the Act) and the Australian Privacy Principles (APPs).
By providing your personal information when you contact us, use any of our services, visit our website(www.freedomacademy.com.au), or engage with us in any way, you agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.
Personal Information
Personal Information: ‘Personal information’ refers to information or an opinion about an individual that identifies or can reasonably identify them, whether true or not, and whether recorded in a material form or not.
Sensitive Information: ‘Sensitive information’ is a type of personal information and includes information such as race or ethnic origin, political opinions, religious beliefs, trade or professional associations, union membership, criminal record, health information, and biometric data.
Whose Personal Information Do We Collect?
We may collect your personal information from a range of sources, including from you directly, our contractors, and business partners. For example, we may collect your
personal information when you:
Request or acquire a product or service from us.
Provide a service or product to us.
Apply for employment with us.
Communicate with us via our website, email, telephone, or in writing.
Whenever reasonable and practicable, we collect personal information directly from the individual to whom the information relates. If you provide personal information about someone other than yourself, you agree that you have their consent to do so and that you’ve informed them of this Privacy Policy.
Types of Personal Information We Collect
The personal information we collect includes:
Name and contact details (e.g., phone, email, address).
Payment information (e.g., bank account or credit card details for processing
payments).
Other relevant details as necessary to provide the services you request.
We will only collect sensitive information with your explicit consent, and it will only be used for the purposes for which it was provided.
How We Collect Personal Information
We collect personal information by lawful and fair means, including through:
Face-to-face meetings, interviews, and telephone calls.
Electronic communications, such as emails and attachments (including CVs).
Online forms submitted by individuals (e.g., when applying for a product or service).
Our website (www.freedomacademy.com), including when you use it to contact us, request information, or make inquiries.
We may also use technologies like cookies, pixels, or web analytics tools (such as Google Analytics) to collect and store data that helps us improve our website and services.
Why We Collect Personal Information
We collect personal information to:
Provide you with the services and products you’ve requested.
Improve our services and products.
Administer and manage our programs and activities.
Meet our legal and regulatory obligations.
Communicate with you about our products, services, and opportunities we believe may interest you.
If you do not provide your personal information, we may not be able to supply the requested services or products.
How We Deal with Unsolicited Personal Information
If we receive personal information that we did not request, and it is not in compliance with the APPs, we will, where lawful and reasonable, destroy or de-identify that information.
Use of Personal Information
We will use your personal information only for the purposes for which it was provided, for related purposes, or as required or permitted by law. These purposes may include:
Supplying products or services.
Responding to your inquiries.
Conducting market research and product development.
Performing administrative and management tasks.
Disclosure of Personal Information
We may disclose your personal information to third parties:
To our business partners, service providers, or agents who assist in delivering services (e.g., payment processing, IT systems management).
With your consent or as required by law.
To any other third parties as necessary for the execution of services or contractual obligations.
Marketing Use and Disclosure
We may use and disclose your personal information (except sensitive information) to send you information about services or products that may interest you. You may opt-out of receiving these marketing communications at any time by contacting us via email or using the “unsubscribe” option provided.
Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. These steps include physical security over paper-based and electronic data, computer and network security, and restricting access to authorized employees only.
Where your personal information is no longer required, we will de-identify or securely destroy it.
Access to Your Personal Information
You can request access to the personal information we hold about you by contacting us.
We will respond within a reasonable time. If we deny your request, we will provide reasons unless an exception applies.
Correction of Personal Information
If you believe that the personal information we hold about you is incorrect or incomplete, please contact us to have it updated. If we refuse your request for correction, we will explain why.
Identifiers
We do not use or disclose government-related identifiers unless required or permitted by law.
Complaints
If you have concerns about how we handle your personal information, please contact our Privacy Officer. We will review your complaint and respond. If you're dissatisfied with our response, you can contact the Australian Privacy Commissioner.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website,
and the effective date will be updated accordingly.
How to Contact Us
For questions about this Privacy Policy, please contact Freedom Academy:
Email: [email protected]
Postal Address: Privacy Officer, Freedom Academy, The Hub, Level 1 Suite 1101, 31A Lasso Road Gregory Hills NSW 2557, Australia
Phone: 0402 996 849
Effective Date: 02/08/2025
This Privacy Policy ensures that Hibiki Pty Ltd (Freedom Academy) complies with Australian privacy laws and protects clients’ personal information. It also provides transparency about how client data is collected, stored, and used.